Technical Support

Technical Support

Foxtech’s technical support operates 24/7 to ensure customers experience uninterrupted performance of their security and automation systems. Our highly trained support staff provides assistance via phone, email, and live chat.

01

Request Raised

Customer submits query via form/chat/email

02

Ticket Creation 

Automated system generates support ticket

03

Diagnosis 

Automated system generates support ticket

04

Resolution 

Remote solution or onsite service dispatched

05

Feedback 

Automated system generates support ticket